Shraddha Infosystems (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the Shraddha Infinite App (“App”).
By accessing or using the App, you agree to the terms of this Privacy Policy.
1. About the App
Shraddha Infinite App is an all-in-one business support and learning platform developed by Shraddha Infosystems. The App allows users to:
- Explore business technology services
- Register for FREE webinars and courses
- Access expert support for Tally and accounting software
- Stay updated with announcements, offers, and software updates
The App is designed for business owners, accountants, professionals, and growing enterprises.
2. Information We Collect
We may collect the following types of information to provide and improve our services:
Personal Information
- First and Last Name
- Email Address
- Mobile Number
- Company Name
- Login credentials (passwords are encrypted)
Usage & Technical Information
- Device details (type, OS version)
- App usage data (pages visited, features used)
- Log data and error reports
- IP address (for security and analytics)
Support & Communication Data
- Support tickets and queries
- Communication related to support, webinars, or services
3. How We Use Your Information
We use the collected information to:
- Create and manage your App account
- Provide access to webinars, courses, and services
- Offer technical and software support (Tally & business software)
- Communicate important updates, announcements, and notifications
- Improve App functionality, user experience, and service quality
- Ensure security, prevent fraud, and comply with legal obligations
4. Data Sharing & Disclosure
We do not sell or rent your personal information to third parties.
We may share information only in the following cases:
- With internal teams for service delivery, support, and operations
- With trusted service providers working on our behalf (under confidentiality agreements)
- When required by law, legal process, or government authorities
- To protect the rights, safety, and security of Shraddha Infosystems, users, or the public
5. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encrypted password storage
- Secure servers and access controls
- Regular system monitoring
While we strive to protect your information, no digital platform can guarantee 100% security.
6. Data Retention
We retain your information only for as long as:
- Your account remains active, or
- It is required to provide services, comply with legal obligations, or resolve disputes
You may request account deletion, subject to applicable laws and business requirements.
7. User Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Withdraw consent for certain communications
Requests can be made by contacting us using the details below.
8. Cookies & Analytics
The App may use analytics tools and similar technologies to understand usage patterns and improve performance. These tools do not personally identify users unless explicitly stated.
9. Third-Party Links & Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Users are encouraged to review their respective privacy policies.
10. Children’s Privacy
The Shraddha Infinite App is intended for professionals and business users. We do not knowingly collect personal data from children under 18 years of age.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected within the App or on our official platforms. Continued use of the App after updates indicates acceptance of the revised policy.
12. Contact Information
Shraddha Infosystems
support@shraddhainfosystems.com
+91 020 4148 8999
https://shraddhainfosystems.com/
